🇨🇱 New legislation amending Law 19.628 from December 2026.

Law 21.719: Personal Data Protection

Chile is aligning with international privacy standards such as the European GDPR. Learn about the new obligations your organization must meet.

KEY DATES AND FIGURES
Dec 2026Entry into force
5Data subject rights
20,000 UTMVery serious violation
NewSupervisory authority

Implementation timeline

Key dates your organization needs to know to prepare properly.

✓
Law No. 19.628

Chile's first legal framework for personal data protection.

✓
Constitutional Reform

Data protection as a constitutional right (Art. 19 No. 4).

✓
Publication of Law 21.719

New law published in the Official Gazette.

✓
In progress
Transition Period

24 months to implement compliance measures.

What your organization should be doing now
Entry into Force

The law takes full effect with active enforcement.

SMEs will have one additional year
Active Enforcement

Fines of up to 20,000 UTM for the most serious violations.

Article 3

Data Processing Principles

To protect personal data when it is collected or used, Law 21.719 establishes key principles that organizations must follow when processing personal data.

Lawfulness and fairness

Process data only with the data subject's consent or where the law permits. The controller must be able to prove this.

Purpose

Data may only be used for the specific purposes for which it was collected.

Proportionality

Process only data that is necessary, adequate, and relevant to the purpose.

Quality

Data must be accurate, complete, and up to date.

Security

Technical and organizational measures to protect data from unauthorized access.

Confidentiality

Anyone processing personal data must take steps to keep it confidential.

Accountability

Comply with the law and be able to demonstrate compliance to the authority.

Transparency and information

Give data subjects the information they need to exercise their rights.

ARSOP Rights

The 5 rights your organization must be ready to uphold.

ARSOP

Access

Know which data is processed, for what purpose, and how it was obtained.

Rectification

Correct inaccurate, incomplete, or outdated data.

Erasure

Request deletion of data where applicable.

Objection

Ask for a particular use of your data to stop.

Portability

Receive data in a structured format and transfer it to another controller.

Response deadline: 30 calendar days

Organizations must respond within 30 calendar days, with an extension of another 30 calendar days in justified cases.

Right to temporary restriction

Alongside a request for rectification, erasure, or objection, data subjects may request temporary restriction of processing. The organization must respond within 2 business days.

Controller Obligations

Article 14 of Law 21.719 sets out the specific obligations of personal data controllers.

Art. 14 a)

Disclose processing policies

Inform data subjects about data processing policies and make them available.

Art. 14 b)

Lawful sources and legal basis

Obtain data from lawful sources and process it under a justified legal basis.

Art. 14 c)

Follow the law's principles

Process data according to the principles in Article 3.

Art. 14 d)

Complete, up-to-date data

Keep data accurate, complete, and up to date.

Art. 14 e)

Delete or anonymize

Delete or anonymize data when it is no longer necessary for the purpose.

Art. 14 f)

Secrecy and confidentiality

Keep processed data confidential, even after the relationship with the data subject ends.

Art. 14 g)

Security and breach notification

Adopt security measures and report breaches affecting personal data to the Agency.

Art. 14 h)

Privacy by design

Incorporate data protection into the design of processes, products, and services.

Art. 14 i)

Demonstrate compliance

Demonstrate compliance with the law to the authority (accountability principle).

Penalties

The Personal Data Protection Agency will have the power to impose significant fines based on the seriousness of violations.

MINOR VIOLATIONSUp to 5,000 UTM

Minor violations such as failing to update privacy policies.

SERIOUS VIOLATIONSUp to 10,000 UTMor 2% of annual revenue*

Processing without valid consent or failing to implement appropriate security measures.

VERY SERIOUS VIOLATIONSUp to 20,000 UTMor 4% of annual revenue*

Mass data exposure, obstructing the Agency, or repeated noncompliance.

* The annual revenue percentage applies only to companies that are not SMEs

UTM (Monthly Tax Unit) = CLP $69,542 (December 2025)

Maximum fine: up to approximately CLP $1,390,840,000
New Authority

Personal Data Protection Agency

An independent body responsible for protecting the rights that safeguard people's private lives and personal data.

Supervision

Oversees organizations' compliance with data protection regulations.

Enforcement

Imposes fines and penalties for violations of the law.

Complaint resolution

Resolves data subjects' complaints when organizations fail to respond to their requests.

Rulemaking

Issues instructions and general rules for applying the law.

National Register of Penalties and Compliance

A public register listing sanctioned organizations and those adopting certified infringement prevention models.

Data Categories

Protected Data

Within personal data, the law identifies categories with distinct compliance requirements. These are:

Personal Data

Any information linked to or associated with an identified or identifiable natural person.

First nameLast nameRUTAddressIPEmail addressPhone numberPassport photoAnd more...

Sensitive Data

Data concerning physical or moral characteristics, facts, or circumstances of private life.

Ethnic originPolitical affiliationSexual orientation

Biometric Data

Data obtained through specific technical processing of physical, physiological, or behavioral characteristics.

FingerprintFacial recognitionIris scan

Geolocation Data

Data relating to a person's geographical location at a given time.

GPS locationLocation historyCell tower data

Financial Data

Information about a person's economic and financial situation.

Banking dataCredit historyIncome

Children's and adolescents' data

The law defines children as those under fourteen, and adolescents as those over fourteen and under eighteen.

Data for historical, statistical, and research purposes

For this category, the purposes must serve a public interest.

Is your company ready for Law 21.719?

At Soyio, we help you meet all the obligations of the new data protection law. Our platform automates compliance processes so you can focus on your business.

  • Processing activity documentation and risk management
  • Consent process implementation
  • Automated ARSOP rights management
  • Continuous compliance monitoring

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